After reading this article, you will know:
How to configure report sending from your own email address step by step
Which SMTP settings are required
How to test and secure your email configuration
Why configure your own email for reports?
Setting up your own email allows you to send reports directly from your domain or brand, making your communication more professional and consistent.
If SMTP is not configured, reports will be sent from the default address: [email protected].
💡 Security recommendation
For the security of your data and emails, we don’t recommend connecting your mailbox directly to our app.
Instead, use a safer method : Postmark, Amazon SES, MailGun, SendGrid or something similar.
This way, you only grant permission to send emails, which is much safer.
Gmail's settings and workspaces involve various configuration steps. For more info, search workspace smtp settings.
Step 1 - How to access email settings
To set up your personal email preferences for reports, please follow the steps outlined below:
Step 2 - How to configure your email (SMTP)
2.1 Reply-to address
This is the address where replies from recipients will be sent. If this field is empty, recipients will not be able to reply.
Enter your reply-to address in the appropriate field :
If SMTP settings are disabled. All emails will be sent from the default address: [email protected].
2.2 SMTP configuration
Configure the SMTP (Simple Mail Transfer Protocol) settings and follow the steps carefully to ensure your reports are sent successfully:
Fill in the required SMTP details carefully:
Sender Name (1) - Enter the name that recipients will see in the “From” field (e.g., your name or company name).
Email Address and Password (2 & 3) - Provide your full email address and password (or an app-specific password if required by your provider, such as Gmail or Outlook).
💡Your password is used for authentication but is not stored in the app.
Mail Server and SMTP Port (4 & 5) - Enter your provider’s SMTP server and port. Examples:
Gmail: smtp.gmail.com, port 587 (TLS) or 465 (SSL)
Outlook: smtp.office365.com, port 587 (TLS)
Yahoo: smtp.mail.yahoo.com, port 465 (SSL)
Custom domain: check your provider’s documentation
Remember to save your settings.
Step 3 - Advanced settings (optional)
If needed, configure additional options:
Encryption Type (optional) - Choose SSL or TLS to secure your email connection. Unsecured connections are not recommended.
Authentication - Make sure SMTP authentication is enabled so the system can log in with your credentials before sending.
Test Connection - Once you enter all the details, send a test email to verify that everything is working correctly.
And save ave the settings :
❗PLEASE NOTE
For better security, avoid connecting your mailbox directly to Localo.
Use external email delivery services such as Postmark, Amazon SES, MailGun, or SendGrid whenever possible.
Related articles :
You can find more in our Knowledge Base.
Do you have additional questions?
🗣️ Contact us via the in-app chat
📩 Or email us at [email protected] - we're always happy to help.