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How to report a bug using a HAR file?

šŸ’”Tips & Tricks

Written by Paulina Rysz

After reading this article, you will find out:

  • What a HAR file is and why it is necessary

  • Where to find and how to download a HAR file


1 - What is a HAR file and why is it necessary?


A HAR (HTTP Archive) file makes it possible to detect various problems related to the browser and web page rendering. It contains detailed information about web requests and responses such as chronometers, status codes and other important information.

As with any application, unwanted errors sometimes occur. Therefore, having access to the code would be a great help. The HAR file provides a complete overview and allows us to solve the problem more quickly.


2 - How to download it?


See how this can be done step-by-step:

  1. Open Google Chrome.

  2. Open Developer Tools:

    • Right-click anywhere in the browser and select Inspect

  3. Open Console

4. Then log in to your Localo account.

5. Refresh the page.

6. Repeat the actions that trigger the bug.

7. Return to Developer Tools, open the Network tab and select All to capture all network activity.

8. Save all as HAR with content.

Save the file and send it to the support team, together with a brief description of the issue, steps you took and the approximate time it occurred.


Do you have additional questions?

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šŸ“© Or email us at [email protected] - we're always happy to help.

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