If you need to cancel or change your Localo plan, we’ve made the process simple and clear - no hidden steps, no stress. Below, you’ll find everything you need to manage your subscription.
🔁 1 - How to Change Your Subscription Plan
You can easily switch between plans and here is how:
Log in to your Localo account.
Click on your profile icon in the top-right corner.
Select Billing & Subscription from the dropdown.
Click Change Plan and select your preferred option.
Confirm the changes. You can also navigate directly to the 'Pricing' section and choose your preferred plan from available options.
Your new plan will activate immediately. If you upgrade, the system will charge the difference right away. If you downgrade, your current plan will remain active until the end of your billing cycle. If you prefer, you can also schedule a plan switch for the next billing cycle. This ensures that your current subscription period is fully utilized before transitioning to a new plan.
Upgrading Plans Mid-Cycle
Upgrading to a higher tier plan, such as moving to a premium or business plan, is hassle-free in Localo. You can initiate an upgrade at any time, and the system will:
Recalculate your billing based on the remaining period of your current plan.
Start a new billing period for the upgraded plan. The process is automated and seamlessly updates your subscription.
Key Considerations
Ensure you review the features and cost differences between plans before switching to make an informed decision.
If upgrading mid-cycle, check how prorated charges will be calculated and ensure your billing method on file is up-to-date.
❌ 2 - How to Cancel Your Subscription
We understand if you need to pause or stop - no pressure.
To cancel:
Go to Billing & Subscription in your Localo dashboard.
Click the Cancel Plan button.
Follow the confirmation steps to complete cancellation.
After cancellation, your subscription will stay active until the end of your current billing period. You won’t be charged again unless you reactivate your plan.
! If you didn’t pay with a credit card, there’s no need to cancel your subscription.
Your plan will automatically expire on the last day of its validity - no extra steps required.
💸 3 - What’s Our Refund Policy?
We offer a 30-day money-back guarantee.
If you’re not satisfied with Localo, just contact our support team and we’ll issue a full refund.
After 30 days, we do not provide refunds for partial months or unused features, as outlined in our Terms of Use.
📄 See -> LOCALO WEBSITE REGULATIONS
Still Need Help?
Reach out to us via chat or email [email protected] - we’re always here to help.