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How to change your plan or cancel a Localo account?

How to change your plan or cancel a Localo account?

Account & Subscription Management

Paulina Rysz avatar
Written by Paulina Rysz
Updated this week

If you need to cancel or change your Localo plan, we’ve made the process simple and clear - no hidden steps, no stress. Below, you’ll find everything you need to manage your subscription.


🔁 1 - How to Change Your Subscription Plan


You can easily switch between plans and here is how:

  1. Log in to your Localo account.

  2. Click on your profile icon in the top-right corner.

  3. Select Billing & Subscription from the dropdown.

  4. Click Change Plan and select your preferred option.

  5. Confirm the changes.

Your new plan will activate immediately. If you upgrade, the system will charge the difference right away. If you downgrade, your current plan will remain active until the end of your billing cycle.


❌ 2 - How to Cancel Your Subscription


We understand if you need to pause or stop - no pressure.

To cancel:

  1. Go to Billing & Subscription in your Localo dashboard.

  2. Click the Cancel Plan button.

  3. Follow the confirmation steps to complete cancellation.

After cancellation, your subscription will stay active until the end of your current billing period. You won’t be charged again unless you reactivate your plan.

! If you didn’t pay with a credit card, there’s no need to cancel your subscription.
Your plan will automatically expire on the last day of its validity - no extra steps required.


💸 3 - What’s Our Refund Policy?


  • We offer a 30-day money-back guarantee.

  • If you’re not satisfied with Localo, just contact our support team and we’ll issue a full refund.

  • After 30 days, we do not provide refunds for partial months or unused features, as outlined in our Terms of Use.

Still Need Help?

Reach out to us via chat or email [email protected] - we’re always here to help.

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