After reading this article, you will know:
— What is New Google Review Management tool in Localo and what ability is giving you?
— How to use it and what to expect in the near future?
1—What is New Google Review Management tool in Localo and what ability is giving you?
Our review section just got bigger - and soon will be growing even more. We hope that thanks to our review poster, you do get new reviews. To help manage your response easy way, from now on, you can do it from Localo directly.
Now you can view your opinions and make a quick response via prepared templates. This is our first step towards our fully automatic responses.
2—How to use it and what to expect in near future?
Step 1 will be to contact your Google account ( if you have not done it yet)
After that, you will see all your reviews in Localo app and will be able to respond to them directly from the app.
Reviews that you receive will be divided into three sections:
All Reviews, Replied, Haven't Replied.
If you have reviews that you have not replied to you can do that using suggestions provided or create your own once
Create a template that you will use as a base for your review responses.
You can choose what type of reviews ( number of stars received) given template will be used.
You can create a larger number (3) of templates and make them ready for any given opportunity.
Going forward we will be introducing full automated reviews responders - once templet was prepared and associated with a number of stars received, responses will be sent automatically
Have more questions?
Contact us via in-app chat.